The minimum opening order is $200. Minimum reorders are $100. Orders below the minimum are subject to a $20 service fee.
Up With Paper
6049 Hi-Tek Court
Mason, OH 45040-2603
Email: info@upwithpaper.com
Phone: 800-852-7677 | Please use extension 1 to place an order
Fax: 800-293-8471
Once your order is placed, you’ll receive a confirmation email, followed by tracking details as soon as your package ships. Please note it may take up to 48 hours for tracking to update. If it’s been more than 5 business days since you placed your order and you haven’t received a shipping notification, feel free to reach out to us , and we’ll be happy to look into it.
All orders are shipped from Mason, Ohio, and typically arrive within 1–5 business days after they leave our warehouse. During peak season (November 1 – January 1), delivery may take an additional 1–2 business days.
Please Note: Some orders may ship in more than one package. While you may not receive multiple shipping notices for each package, rest assured that they are on the way.
Thanks so much for your patience! As a small team, we’re working hard to get back to everyone as soon as we can. Please allow up to 1–2 business days for a response.
If you need to make a change, reach out to us once an order has been placed. If the order has not already shipped, we will do our best to accommodate the change.
Sign up to be the first to know! You can find this button on any product page underneath the Out of Stock notification.
Up With Paper greeting cards have a longer life than the average greeting card and recipients love to put them on display. Treasures, Panoramics, Sight ‘n Sound, and Delighted Shadowbox cards have incorporated a card lock feature, to make displaying cards easier. Our patented card locking mechanism can be found on all designs since 2017.
‘Choose Your Own Message’ cards are perfect for a multitude of occasions! These cards will come with a sticker sheet that has an assortment of message options as well as a blank sticker to write your own message. Pick out your favorite message (or write your own) and adhere over the existing tag on the interior of the greeting card. We offer ‘Choose Your Own Message’ cards in some of our Treasures, Panoramic and Delighted cards.
At this time, we’re only able to fulfill orders within the United States. However, we work with distributors around the world! You can find more information on our International Distributors page. If you don’t see a distributor listed for your country, please contact us directly and we’d be happy to help.
As of July 13, 2025, the cost for a regular First Class Mail Forever Stamp is 78 cents, the surcharge cost for a non-machinable envelope remains 46 cents, and the cost for each additional ounce over one ounce is 29 cents. The Butterfly Stamp cost increases to $1.27 and works for all square cards weighing less than one ounce AND for cards in machinable envelopes weighing between one and two ounces.
Treasures
$1.56/envelope if weighing between 1–2 ounces; $1.27 if weighing less than 1 ounce
NOTE: Most Treasures cards are just above or below the one-ounce threshold.
Panoramics
$1.07/envelope if weighing between 1–2 ounces*
Delighted
$1.07/envelope if weighing between 1–2 ounces*
Pop-Up Snow Globe Greetings
78 cents/envelope*
Sight n’ Sound
$1.07/envelope if weighing between 1–2 ounces*
Open Sesame!
$1.07/envelope if weighing between 1–2 ounces, 78 cents/envelope if weighing less than 1 ounce*
*Each ounce over one ounce is an additional 29 cents. Adding items to envelope may cause need for additional postage.
The United States Postal Service requires extra postage, called a “non-machinable surcharge,” on First Class mail sent in non-rectangular or overly thick/rigid envelopes. The Postal Service also requires extra postage when the envelope and enclosures weigh more than one ounce.
The non-machinable surcharge impacts Up With Paper’s Treasures brand of greeting cards, which are square and sold with a square envelope and often weigh more than one ounce. The Postal Service has released the Butterfly stamp, costing $1.27 as of July 13, 2025, specifically for square greeting cards weighing 1 ounce or less.
Please note that the Butterfly stamp icon included on most Treasures envelopes, is an indication for our customers and postal service employees that the Butterfly stamp should cover postage in many cases. We do recommend each Treasure to be weighed prior to mailing for accurate postage to avoid returns for insufficient postage.
Up With Paper is actively involved with the Greeting Card Association (GCA) in working with the Postal Regulatory Commission and the Postal Service to hold the line on postage rate increases, which act to reduce the flow of First Class mail in our country, to the detriment of long distance relationships between families and friends. In addition, we support efforts to eliminate the confusion that the non-machinable and weight requirements create among consumers. We were pleased to be a part of the development and introduction of the Butterfly Stamp, and to take part in the dedication of this stamp in 2010.
The GCA has been the only advocate for the citizen mailer, supporting lower postage and the broadest availability of the U.S. Mail, often opposed by direct and bulk mail interests. For more information on the GCA and its efforts on postal issues in general and the Butterfly stamp in particular, please click here.
To learn more about the Postal Service, the Postal Regulatory Commission, and postal rates and regulations, go to www.usps.com or www.prc.gov.
All orders are shipped via FedEx ground (in Continental United States) unless other shipping terms are requested in advance. The customer is responsible for all shipping charges.
The following payment terms are accepted: pre-payment by credit card (Visa, MasterCard, Discover and American Express) or Net 30 (with pre-approved credit). C.O.D terms are not accepted.
New customers must provide three credit references for Net 30 approval (please allow two weeks for final approval). Accounts that do not provide credit references will be placed on pre-paid terms. In order to facilitate the shipment of new orders in a timely manner, credit card payments are encouraged for first-time orders.
Customers with outstanding, past-due balances are subject to Late Payment Fees and having payment terms revoked.
A $25.00 handling fee will be charged on all returned checks.
Backorders of less than $75.00 will automatically be canceled.
Prices and availability are subject to change without notice.
Up With Paper and UWP Luxe are fully committed to providing the highest quality products, We are therefore happy to provide a refund or exchange your item within 10 days of package receipt if:
The tracking number associated with your order serves as official proof of shipment and delivery for both you and our team. If you experience a delivery issue, please contact us here. We will review the tracking details and coordinate directly with the carrier to investigate. If the issue cannot be resolved, we may, at our sole discretion, re-ship your order at no additional cost to you.
If the defective product you received is no longer available, your payment for the returned, defective product will be credited back to your account. All refunds and exchanges will be reviewed and processed upon receipt of the item in its original condition.
Unfortunately, we cannot honor refunds and exchanges for:
No returns will be accepted without a Return Authorization Number, which may be obtained from your local Up With Paper Sales Representative or our Customer Service team. Returned merchandise will be inspected in our warehouse. Credits will only be issued for merchandise that is resalable and meets return eligibility. All credits issued are to be applied toward future purchases only. Credits are not automatically applied; credits are only applied at the customer’s direction. Credits must be used within nine months of issuance. No cash refunds.
Need assistance with a seasonal return?
Please contact your local Sales Representative or Customer Service for help with this.
